01Information we collect
We may collect details such as name, phone number, email address, billing/shipping address, company name, order details, uploaded artwork, design brief and communication history.
We may also collect basic technical information such as browser/device data for website security and improvement.
02How we use information
Information is used to process orders, verify artwork, contact customers, provide design support, coordinate delivery, send order updates, issue invoices and improve our services.
We may contact you by phone, WhatsApp, email or other provided contact methods for order-related communication.
03Payments and third-party services
Online payments may be processed through trusted payment gateway providers. We do not store sensitive card, UPI PIN or banking credentials on our website.
Delivery partners, transport providers, payment gateways or technical service providers may receive limited information only when required to complete the service.
04Data protection and retention
We take reasonable steps to protect customer information and uploaded files from unauthorized access or misuse. However, no digital system can be guaranteed completely risk-free.
Order records, invoices, communication and artwork may be retained as required for business, support, legal or accounting purposes.
05Customer requests
Customers may contact us to update incorrect information or ask questions about their data. Some information may need to be retained where required for order history, accounting or legal compliance.
For privacy-related questions, contact us using the details provided on the website.